Your privacy matters to us. This Privacy Policy explains exactly what personal data clashodds collects from Filipino players, how we use it, and the rights you hold under applicable Philippine data protection law. Please read this page carefully before using our platform.
Applies to all clashodds accounts registered from the Philippines. Effective 2025.
When you register and use clashodds, we collect personal information that is necessary to operate your account and deliver a safe, compliant sports betting experience for Filipino players. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos (PHP) to process deposits and withdrawals. During your use of the platform, we automatically gather technical data including yourdevice type, browser, IP address, and pages visited on the platform. All information collected is used solely for the purposes described in this Privacy Policy and in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.
clashodds uses the personal data we collect to create and manage your player account, verify your identity, and process financial transactions securely in Philippine pesos. We use your contact details to send you important account notifications, security alerts, and updates about platform features that are relevant to your use of the service. Your data also helps us comply with our legal obligations under Philippine law, including anti-money laundering requirements and responsible gaming regulations set by the relevant authorities. We may use aggregated, anonymised data to improve our platform performance, enhance the mobile betting experience, and develop new features for Filipino players. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without your knowledge, and we do not sell your personal information to any third party.
clashodds does not sell, rent, or trade your personal information to external parties for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and technical infrastructure providers — but only to the extent necessary to deliver those services and under strict confidentiality agreements. In certain circumstances, we may be required to disclose your personal information to Philippine government authorities, regulatory bodies, or law enforcement agencies where required by law or a valid legal order. If clashodds undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. All third parties who receive your data are required to handle it in a manner consistent with this Privacy Policy and applicable Philippine data protection law.
clashodds uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your session preferences, and improve your overall experience as a Filipino player. Essential cookies are required for the platform to operate and cannot be disabled — these include session authentication tokens and security cookies that protect your account. We may also use analytics cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise the mobile betting experience. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use cookies to serve third-party advertising or to track your activity across other websites outside of the clashodds platform.
We retain your personal data for as long as your clashodds account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and operational obligations under Philippine law. Financial transaction records are retained for a minimum period as required by applicable anti-money laundering and tax regulations in the Philippines. If you request the closure of your account, we will delete or anonymise your personal data within a reasonable timeframe, except where retention is required by law or legitimate business necessity. Technical logs and security records may be retained for a shorter period to support platform integrity and fraud prevention. Once the applicable retention period has expired, your data is securely deleted or irreversibly anonymised in accordance with our internal data management procedures.
As a Filipino player and data subject under the Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used by clashodds. You have the right to access a copy of the personal data we hold about you, and to request corrections if any information is inaccurate or incomplete. You may also request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. To exercise any of your data subject rights, please contact our support team using the details provided on the platform, and we will respond within the timeframe required by applicable law.
clashodds implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the clashodds platform is encrypted using industry-standard protocols to ensure the confidentiality of your information during transmission. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection obligations under Philippine law. In the event of a personal data breach that is likely to result in harm to affected players, clashodds will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your clashodds account and to keep your login credentials confidential.
clashodds may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, notify registered players through their account email address. Your continued use of the clashodds platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. We encourage all Filipino players to review this page periodically to stay informed about how we protect and use your personal data. If you have any questions about this Privacy Policy or how your data is handled, please visit our FAQ page or contact our support team directly.
A quick summary of what you are entitled to as a Filipino data subject under RA 10173.
You have the right to know what personal data clashodds collects, why we collect it, and how it is used before or at the time of collection.
You may request a copy of the personal data we hold about you at any time, along with information about how that data has been processed on our platform.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it promptly.
You may request the deletion or blocking of your personal data where it is no longer necessary, subject to our legal retention obligations under Philippine law.
You have the right to object to the processing of your personal data for purposes beyond what is strictly necessary to operate your clashodds account.
If you believe your data privacy rights have been violated, you may file a complaint with the National Privacy Commission (NPC) of the Philippines.
If you have any concerns about how clashodds handles your personal data, our support team is ready to help. You can also visit our FAQ for quick answers.